Frequently Asked Questions

GENERAL

  • Where can I find information about Benny’s Royal Tours and products?
    • Benny’s Royal Tours website www.bennysroyaltours.com contains information about all Benny’s Royal Tours products, tour categories and services. You can also call Benny's Royal Tours toll free number 1800227979 and get all the details about tours and various products from Benny’s Royal Tours travel advisors.
  • What type of tours or packages Benny’s Royal Tours offers?
    • Benny’s Royal Tours is popular for tours and packages across the globe. From Antarctica to Alaska, from Scandinavia to Serbia, from Australia to America, and Africa and Asia, you name it and we have it. Benny’s Royal Tours is also a large tour operator for India, we show India to Indians, non-residents and foreigners. We have tours for every family and everyone in the family.
  • Does Benny’s Royal Tours book train tickets?
    • Benny’s Royal Tours does not book train tickets. You can directly reserve your train tickets online through the official site of Indian Railways or IRCTC or any authorised train ticket agents.
  • Where can I find the addresses of Benny’s Royal Tours offices or its Sales Partners?
    • 'Contact Us' section of the website has all the details about Benny’s Royal Tours corporate office, branch offices and Sales Partner's offices. Here is the link: https://www.bennysroyaltours.com/contact-us
  • How many travellers will be there as a part of a group tour?
    • The number of travellers in one group tour varies depending on the destination or tour category or vehicle type used for that tour. The usual group size for an International tour is 40 - 50 guests and for an Indian tour 30 - 40 guests.
  • Is the tour itinerary fixed? Or does it change while on tour?
    • Benny’s Royal Tours tries it level best to operate the tour as per the original tour itinerary. Sometimes unavoidable, unforeseen situation may occur due to the various dependent factors such as state or country regulations/ airline/ cruise/ rail/ road transport/ hotel/ sightseeing etc. in such cases we may have to change the original tour itinerary either before the tour or while on tour. Such change/s, shall be informed to you either before tour by SMS/Call or while on tour by Benny’s Royal Tours tour manager.

BOOKING & PAYMENT

  • Can I make full payment for the tour or holiday in one go?
  • What is the registration amount that I should pay to book a tour?
  • Is the registration amount refundable?
  • What are the different payment modes for booking a tour?
  • While making payment, cheque should be in favour of which name?

FLIGHTS

  • Does a tour price include air ticket?
  • Which airline do you book for tours?
  • Can we select specific airline for our tour?
  • Can I change class of my air travel?

HOTELS

  • What kind of accomodation is provided on the tour?
  • May I get hotel names at the times of booking?
  • What kind of room I will get on the tour?
  • Can I change the type of my room?

FOODS

  • What type of food will be served on my tour?
  • Can I get diet menu on tour?
  • Will I get a Jain meal on tour?
  • Do you provide baby meal/ food?

INSURANCE

  • Do I need Travel Insurance for my tour?
  • Does my tour price include insurance?
  • What is covered under my insurance policy?

CANCELLATION & REFUND

  • What is the cancellation policy for a group tour?
  • What is the cancellation policy for a customised holiday?
  • How long does it take to process a refund?
  • What is the mode of payment in case of a refund from Bennys Royal tour?
  • What happens when Bennys Royal tour cancels a tour?