TERMS & CONDITIONS

Welcome to Benny’s Royal Tours Pvt.Ltd.! We're thrilled that you're considering booking your next adventure with us. Before you dive into planning your dream trip, we want to ensure that you have a clear understanding of the terms and conditions that govern our services. These terms are designed to protect both you, the traveler, and us, the travel company, and to ensure that your journey with us is as smooth and enjoyable as possible. By booking a trip with Benny’s Royal Tours, you agree to abide by the following terms and conditions. Please take a moment to read through them carefully. Your safety, satisfaction, and enjoyment are our top priorities, and we're committed to providing you with an unforgettable travel experience. Thank you for choosing Benny’s Royal Tours for your travel needs.

ALL INCLUSIVE TOUR

The tour cost includes all entrances mentioned in the itinerary, 1 bottle of 500ml Mineral water/pp per day, travel Insurance valid for the tour period up to 70 yrs, GST, Airline, and visa Etc. Accommodation at Premium 4-star hotels in London, Belfast , Glasgow, Dublin, Waterford, Manchester and Cardiff. Transfers and sightseeing in Coaches. Service of professional, friendly, caring and efficient Malayali Tour Manager from Benny’s Royal Tours throughout the tour. Breakfast, Lunch and Dinner will be provided at local and Indian restaurants.

VISA

Visa granting is the sole discretion of the respective Consulates and our role is to assist you in the submission of your visa and guide you with the formalities. We are not liable for any delays, rejections, or consequences arising from the decisions of the embassy or consulate. In case of visa rejection/delay, then visa fees, VFS charges, courier charges, and other expenses like an advance for hotel booking, insurance, and ticketing charges are non-refundable. In case the candidates are called for a personal interview, they must appear before the consulate at their expense. If a passenger with a granted visa refuses to travel or cancels his/her tour on account of visa rejection, health issues, and other reasons of their co-passengers or travel companion the cancellation charge will be applicable as per the cancellation policy. Benny’s Royal Tours will not be liable, in case any passenger with a granted visa, is denied travel by the Emigration Authorities of the respective countries. In that case, all the damages should be borne by the passenger.

AIRLINE

As this is a group tour and the tickets are blocked in advance, penalty charges will be applicable for any date changes. In a computerized reservation system of airlines, seats once reserved cannot be changed. Tour participants will have to travel by the same seat provided by the airline. No refund will be entertained for any expenses incurred for the tourist due to circumstances beyond our control such as flight cancellations, airport closure, delays, bad weather, natural calamities, medical evacuation supplier policy, etc. Tour tariff is based on departures from Cochin unless otherwise specified. Tourists can board from places other than Cochin upon their interest, but flight tariffs may differ. If a passenger after the issuance of tickets and payment for their services, refuses to travel or cancels his/her tour on account of health issues, and other reasons of their co-passengers or travel companions, the cancellation charge will be applicable.

CHILD POLICIES

• Under 2 years of age – will be considered as Infant
• From 2 - 5 years of age – considered as children without extra bed
• From 6 - 11 years – considered as children with extra bed
• Above 12 years of age will be considered as adults

Cancellation Policy

· Above 30 days from the day of departure: No cancellation charge will be applicable. Advance payment will be carried forward for future programs, if airline, visa payments and other payments are not done.

· Between 25 - 30 days of departure: Cancellation charge will be applicable for used services like visa and air tickets. Air tickets and visa fees are non-refundable under any circumstances.

· Between 20 - 25 days: charges 50% of the total tour cost.

· Between 15 - 20 days: charges 75% of total tour cost.

· Less than 15 days: Charges 100% of total tour cost.